Problem

My job shows up on the list to print, but when I tap print, nothing happens.

Solution

You probably chose the incorrect driver; PCL instead of Postscript.

Delete the printer and re-add with the correct driver.

Steps

  1. Click on System Preferences in your dock Screen Shot 2015-04-21 at 10.49.11 AM > choose Printers & Scanners
  2. Select the Server2-GPS_Secure_Print and click the “-“ sign to delete the printer. Click delete printer.Screen_Shot_2015-04-21_at_10_38_16_AM
  3. Click the “+” sign to add a printer.
  4. In the list of printers, select the Server2-GPS_Secure_Print.  In the “choose a driver” list, choose the Generic Postscript Printer. Click Add.Screen_Shot_2015-04-21_at_10_56_37_AM
  5. You should now be able to print to the Server2 printer and release your print job from any new GPS copier.
  6. For detailed printing instructions, click here.

 

 


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