In the event that your GPS-purchased iPad or laptop is damaged or not working properly, please do not use a third-party (non-Apple affiliated) repair service, as you could inadvertently void the warranty.
To begin the repair process, please choose from the 2 options below, depending on whether the MacBook Air was purchased from GPS or on your own.
Option 1: If your MacBook Air was purchased from GPS
If your laptop is not working properly or suffered accidental damage, contact firstname.lastname@example.org or bring it to the IT department in the library.
Please note: There is a $100 deductible for each accidental damage claim. You will be billed by GPS through FACTS when the laptop returns from repair.
Option 2: If your MacBook Air was purchased on your own
Be sure to back up your laptop, if possible, before having it repaired!
Step 1: Return to the place of purchase to see if they can repair the laptop.
Questions? Please contact email@example.com.
Apple retail store list: https://www.apple.com/retail/storelist/
MacAuthority Chattanooga: http://www.hamiltonplace.com/store/MacAuthority/2138836845/