Conversations group emails according to a threaded conversation, which can make it difficult to notice new emails. The solution is to change the email arrangement to “Date Sent” rather than “Conversations.”

Option 1: For the new Outlook App 2016search

  1. Open the Outlook App
  2. Click on the View menu at the top of your screen
  3. Move your cursor down to Arrange By > click on Date Sent.
  4. Notice that this is also a quick way to arrange your inbox by “From” or “Attachments” to find something quickly without knowing a search term.

Option 2: For the Outlook App 2014search

Select the Organize tab > click on the Arrange By icon down arrow > Choose Date Received.screenshot1.5

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