Symptoms

When you double-click an icon or file name for a Microsoft Excel workbook, Excel starts but displays a blank screen where you expect the file to appear.

Follow these steps

1.  Open Excel

2.  Select File > Options > Trust Center > Trust Center SettingProtected View

3.  Unmark “Enable Protected View for files originating from the Internet”

The following article provides information on how to troubleshoot this issue from Microsoft: Excel opening blank when you double-click a file icon or file name.


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