Important iPad Settings for the First Day of School

Many apps and eBooks will be sent by GPS to your daughter’s iPads when school begins. Please prepare her iPad in the following ways: The iPad should have at least 20 GB of available storage: To see how much storage is available on your iPad, go to Settings > General > Usage > Manage Storage. Used and Available storage is listed […]

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Frequently asked questions about Apple ID

Frequently asked questions about Apple ID Learn the answers to frequently asked questions about Apple ID. We’ve collected the most frequently asked questions about Apple ID and answered them here. What is an Apple ID? An Apple ID is a user name you use for everything you do with Apple. Creating an account for an […]

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What do I do if my Apple ID has been locked?

If your Apple ID has been locked If you or someone else enters your password incorrectly too many times, your Apple ID will automatically be locked to protect your security. You might see one of these alerts: “This Apple ID has been disabled for security reasons” “You can’t sign in because your account was disabled […]

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If you forgot the answers to your Apple ID security questions

If you forgot the answers to your Apple ID security questions You can reset your security questions using your rescue email address. Security questions provide an extra level of security, and they help Apple verify that you’re the person requesting access to your account. Use the steps below to see if you can reset your security […]

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Maximizing the Battery Life and Life Span of my iPad or iPhone

“Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices, no matter which ones you own. Apple software updates often include […]

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iPad Tips and Tricks

Apple has put together a really helpful Tips and Tricks section. We are confident that even the most experienced iPad user will learn something new from these tips. Make sure to check out all eight pages. You can find the Tips and Tricks here: https://tips.apple.com/en-us/ios/ipad  

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My purchases from Family Sharing are not showing up

If you don’t see your family’s shared content Use these steps on an iPhone, iPad, or iPod touch that’s using iOS 8 to view or download shared content from your family members. Make sure that Family Sharing is set up When your family members join Family Sharing, they should confirm the Apple ID that they […]

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Leave or Stop Family Sharing when a Student Graduates

Leave Family Sharing Learn about the different ways you can leave or be removed from a family group and what happens when you stop using Family Sharing. If you’re the family organizer, you can remove members from the family group at any time or disband the family group completely. How do I leave a family […]

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Apple ID for Students under 13 years old

Family Sharing and Apple IDs for kids With Family Sharing, you can create Apple IDs for children under 13. Apple IDs allow them to participate in Family Sharing and use other Apple services such as iCloud, iMessage, FaceTime, and Game Center. To participate in Family Sharing, all family members must have their own Apple ID. […]

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