How to Access GPS Server Folders

Several departments use shared public folders to store department documents; however, these folders should not be used to backup important work.  All backup should be done on Google Drive. How to access the server folders PC Click the Windows Explorer icon on your taskbar (at the bottom of screen) or search for Windows Explorer. In the address […]

Read More

Converting docs to PDF on the Mac or PC

Portable Document Format (PDF) is a file format used to present documents in a manner independent of application software, hardware and operating systems. A PDF can be opened and annotated in Adobe on a PC and in Preview on a Mac, but no changes can be made to the actual document without special software. Documents […]

Read More

Could not open the page, too many redirects

This might happen if you visit a page that’s been set to open another page, but the next page is instructed to go back to the original page. This issue can be caused by the website you’re trying to view. Safari might be able to open the website at a later time, when the website’s […]

Read More

How To Export and Save Class Files From Blackboard

Please export files from all your active Blackboard courses. If you have all your files on your computer, there is no need to export. Blackboard will no longer be available after June 15th. Option 1: Save specific files and items If you would like to save some, but not all, files from a Blackboard course, download […]

Read More

How to Change the Email Arrangement to Date Sent in the Mac Outlook App

Conversations group emails according to a threaded conversation, which can make it difficult to notice new emails. The solution is to change the email arrangement to “Date Sent” rather than “Conversations.” Option 1: For the new Outlook App 2016 Open the Outlook App Click on the View menu at the top of your screen Move your cursor […]

Read More

How to Arrange for MacBook Air Repair

In the event that your GPS-purchased iPad or laptop is damaged or not working properly, please do not use a third-party (non-Apple affiliated) repair service, as you could inadvertently void the warranty. To begin the repair process, please choose from the 2 options below, depending on whether the MacBook Air was purchased from GPS or […]

Read More

Help! My Mac Will not Startup or or is Slow

Possible problems Your Mac is acting “strange” Fan is running continually or loudly Battery indicator disappeared Battery is full one minute and then needs to be plugged in a few minutes later Mac will not startup Trackpad is not functioning No Wi-Fi connection Dock icons are bouncing for a long time Mac is slow or shuts down slowly […]

Read More

Help! My Battery Won’t Charge or the Icon Disappeared

Possible problems Your Mac is acting “strange” Fan is running continually or loudly Battery indicator disappeared Battery is full one minute and then needs to be plugged in a few minutes later Mac will not startup Trackpad is not functioning No Wi-Fi connection Dock icons are bouncing for a long time Mac is slow or shuts down slowly […]

Read More

Help! My Fan Sounds Loud and Won’t Stop

Possible problems Your Mac is acting “strange” Fan is running continually or loudly Battery indicator disappeared Battery is full one minute and then needs to be plugged in a few minutes later Mac will not startup Trackpad is not functioning No Wi-Fi connection Dock icons are bouncing for a long time Mac is slow or shuts down slowly […]

Read More